Shipping + Returns

Shipping

Domestic Shipping

  • USPS GROUND: Delivers within 5-10 business days after processing

Lost or Stolen

  • Maya Ali & Co. is not responsible for lost or stolen packages or damaged packages

Returns

  • Please send your request to mayaaliandco@gmail.com and allow 2-3 business days for a response. 
  • ***IMPORTANT*** Please check your order is complete and correct, if order is not please contact us ASAP. You have 72 hours to notify us about any mistake with your order. After the 72 hours, we are no longer responsible. 
  • Returns need to be made within 10 days of purchase
  • ALL PRE-ORDERS ARE FINAL SALE
  • FOR MAYA ALI PRODUCTS - A 10% restocking fee will be charged to all returned items
  • The customer is responsible for return shipping
  • We are not responsible for any custom fees, taxes or shipping fees associated with your order
  • All items that are placed with a promotional code or sale are final sale
  • Stained or worn merchandise will not be returned
  • We do not offer exchanges

PLEASE BE AWARE AND UNDERSTAND ALL ITEMS ARE HANDMADE, THUS WILL NOT BE PERFECT.